2010 Holiday Season Customer Service Advisory

Due to the coming holiday season, we will have temporary service interruption. Please be advised of the following advisories:

Photo Equipment and Other products
- Orders received before Dec 21, 2010 12nn (GMT+8hours), will be shipped on or before Dec. 23, 2010;
- Orders received from Dec 22, 2010 12nn (GMT+8hours) to Jan. 3 2011 12nn (GMT+8hours) will be shipped starting Jan. 5, 2011
- For shipments currently in transit, please track your shipment using the airway bill at the following courier websites (you will be notified which courier was used):
DHL Express for Asia Pacific shipments
FEDEX for Middle East/Africa and North American shipments
TNT Express for European shipments
UPS Express for European, North/Central and South American shipments

Photo Retouching Service
- The cutoff time for submitting/uploading files for retouching will be on Dec. 21, 2010 12nn (GMT+8 hours)
- Images submitted before this cutoff will be emailed/uploaded to FTP accounts on or before Dec 23, 2010 12nn (GMT+8hours).
- Images received after Dec 22, 2010 12nn (GMT+8 hours), will be returned for email/upload to FTP accounts starting Jan. 5, 2011 12nn (GMT+8 hours).

Picture to Oil Painting Service
- Projects received during the weeks of Dec 21, 2010 - Jan 8, 2010, will be returned starting the week of Jan 24, 2011.

Regular business will resume on January 3, 2011.

Thank you for your continued patronage and happy holidays!